General Data Protection Regulation (GDPR)

The General Data Protection Regulation (GDPR) is a privacy law that came into effect in Europe on May 25, 2018. It replaces the European Data Protection Directive, also known as Directive 95/46, and establishes a single, unified data protection law across Europe.

This law regulates how companies collect, use, and share individuals’ data. It requires that businesses process personal data fairly and lawfully, and grants individuals specific legal rights over their information. The law also requires security measures to protect personal data within business processes.

Comparkly has taken all necessary steps to ensure full compliance with GDPR as of its implementation date.

Who does the GDPR apply to?

The GDPR applies to all companies and individuals established within the European Union, as well as any organization or person outside the EU that processes personal data of EU residents.

Personal data includes any information relating to an identified or identifiable individual.

What is Comparkly’s role in GDPR?

Comparkly acts as both a data processor and a data controller under the GDPR.

• Data Processor: When customers use our products and services to process personal data from the EU, we act as a data processor.
  For example, when an EU customer books a parking space on our platform, we are responsible for processing their personal information.

• Data Controller: Comparkly also acts as a data controller for the information we collect directly to provide our products, services, and customer support.
  This includes information such as customer names and contact details.

How does Comparkly comply with GDPR?

Before the law came into effect, we conducted a comprehensive review of our operations and processes to ensure full compliance with GDPR requirements.

What personal data does Comparkly collect and store?

We collect only the data that customers voluntarily provide to us. This includes contact details such as name, email address, phone number, and travel details when booking a parking space or contacting customer service.
In some cases, we may collect additional information like IP addresses for external service functionality.

What is the Data Processing Agreement (DPA)?

Organizations processing personal data of EU residents must comply with the privacy and security requirements set by GDPR. They must ensure that all third-party providers they work with also protect personal data effectively.

Our DPA describes the protective measures in place to safeguard this sensitive information.

Do customers need to sign the DPA?

By accepting our Terms of Use, you automatically accept our Data Processing Agreement (DPA) — no separate signature is required.

Do customers need to notify Comparkly when accepting the DPA?

No, there is no need to inform Comparkly or any third party when you accept the DPA.

How does Comparkly delete customer data?

Customers may request deletion of their personal data by contacting our customer support team.

How can a customer view, download, or transfer their data?

If you wish to access or download the personal data stored by Comparkly, please contact our customer support team.